ICT services — networks, cybersecurity, data centres, unified communications, cloud and NOC operations
Enterprise ICT for Saudi Arabia — networks, security, data centres, cloud and the operations that keep them running.
FRESME / ICT division
From the cable in the wall to the workload in the cloud — one team designs, builds and runs it.
This is the home of FRESME’s ICT practice: networks, security, data centres, communications, cloud and operations under one roof. Start with a single project or hand over the whole estate — the engineering stays joined up either way.
- Scope
- Structured cabling → cloud workloads
- Delivery model
- Survey · design · build · migrate · operate
- Engagement
- A project, a managed service, or both
- Designed around
- NCA ECC · PDPL
01 — Estate map
Six practices. One connected estate.
Select any part of the map — or a port on the faceplate — to inspect that practice.
Illustrative topology — every estate is mapped individually during the survey.
Network Infrastructure
Campus, branch and wide-area networks designed around how your people and systems actually move data.
Explore Network InfrastructureDesign
Topology, addressing and segmentation plans; wireless surveys; SD-WAN policy.
Deploy
Structured cabling, switching and routing, Wi-Fi and SD-WAN edges — staged and tested before cutover.
Run
Configuration backups, firmware lifecycle, capacity reviews and change control.
Typical scope
02 — Change window
How an ICT project runs — gate by gate.
Every phase ends at a gate you sign off. Nothing reaches production until the step before it has been proven.
Phase 03 / 05 · Objective
Stage it, configure it, prove it — away from production.
What happens
- Staging and configuration against the approved design
- Installation, labelling and documentation on site
- Acceptance tests run and recorded
Exit gate G3
Acceptance tests passed
Artefacts
03 — Environments
Same disciplines. Different pressures.
Where each practice usually carries the most weight. Every estate is different — so we start from yours.
| Environment | Network | Security | Data centre | Comms | Cloud | NOC |
|---|---|---|---|---|---|---|
| 01Government & public sectorSegmented, auditable networks; data kept where policy says it must stay. | Network: primary focus | Security: primary focus | Data centre: primary focus | Comms: often involved | Cloud: often involved | NOC: primary focus |
| 02Banking & financial servicesHighly available, low-latency links; strict change control and logging. | Network: primary focus | Security: primary focus | Data centre: primary focus | Comms: often involved | Cloud: often involved | NOC: primary focus |
| 03HealthcareClinical devices on their own segments; wireless that roams cleanly across wards. | Network: primary focus | Security: primary focus | Data centre: often involved | Comms: primary focus | Cloud: often involved | NOC: primary focus |
| 04Retail & hospitalityMany small sites run as one network; guest Wi-Fi kept apart from payments. | Network: primary focus | Security: primary focus | Data centre: case by case | Comms: often involved | Cloud: primary focus | NOC: primary focus |
| 05Energy & industrialIT and OT deliberately separated; remote sites that must stay reachable. | Network: primary focus | Security: primary focus | Data centre: often involved | Comms: case by case | Cloud: often involved | NOC: primary focus |
| 06Real estate & smart buildingsConverged networks for building systems, access control and tenants. | Network: primary focus | Security: primary focus | Data centre: often involved | Comms: often involved | Cloud: often involved | NOC: often involved |
| 07EducationHigh-density wireless, shared devices and learning platforms in the cloud. | Network: primary focus | Security: primary focus | Data centre: case by case | Comms: often involved | Cloud: primary focus | NOC: often involved |
| 08Logistics & warehousingWireless coverage for scanners and vehicles; resilient links between sites. | Network: primary focus | Security: often involved | Data centre: often involved | Comms: often involved | Cloud: primary focus | NOC: primary focus |
Indicative only — priorities are set with you during the survey.
04 — Security by design
Security is a property of the design, not a product bolted on.
Six principles run through every network, room and cloud account we touch. They are how we design — and how we help you evidence your own controls.
Least privilege by default
Every user, device and service gets only the access it needs — reviewed on a schedule, not after an incident.
Applies atIdentityCloudNetwork
Segment what matters
Critical systems, OT, guests and payments live on separate segments, with explicit rules between them.
Applies atNetworkData centre
Assume breach, limit the blast radius
Designs cap how far an intruder can move, and logs show where they tried to go.
Applies atNetworkEndpoint
Log once, watch everywhere
Network, identity and endpoint events flow to one place that someone actually watches.
Applies atNOCSecurity
Keep data where it belongs
Residency, retention and encryption are decided up front — not discovered during an audit.
Applies atCloudData centre
Recover on purpose
Backups are proven by test restores, and recovery steps are rehearsed before anyone needs them.
Applies atData centreCloudNOC
More ICT services
On-site engineers, managed IT, contact centres and identity, run by the same team.
Cybersecurity: protect, detect and respond
Managed SOC, incident response, vulnerability assessment and AI governance. See all on the Cybersecurity page.
Questions
Before you ask an engineer
Straight answers to what IT and security leaders usually ask first.
Talk to an engineerSix connected practices: network infrastructure, cybersecurity, data centre solutions, unified communications, cloud infrastructure, and IT support & NOC. You can engage us for a single project, a managed service, or both — the same engineering team designs, builds and runs the estate.
No. FRESME is a technology provider, not a regulator, auditor or certification body. We design and build around frameworks such as the NCA Essential Cybersecurity Controls and the PDPL and help you prepare evidence for your own assessments; any certification or approval of your environment comes from the relevant authority or an accredited assessor.
For Saudi organisations we design around the NCA Essential Cybersecurity Controls (ECC), the NCA Cloud Cybersecurity Controls (CCC) where cloud is involved, and the Personal Data Protection Law (PDPL) for personal data. If your sector regulator adds its own rules, we build those into the design too. These are references we design against — alignment is something you evidence in your own assessments.
We start from your requirements and standards, then choose technology that fits them — whether that is SD-WAN, zero-trust access, hyper-converged infrastructure, SIP/UCaaS or hybrid cloud. Where you already have preferred platforms or contracts, we design around them.
Yes. We begin with a survey to baseline what is there, document it, and bring it under monitoring and change control. Coverage hours, response targets and escalation paths are then agreed in the contract — nothing is promised before we have seen the estate.
Cutovers happen inside change windows you agree, from a step-by-step runbook with an owner for each step and a rollback plan tested beforehand. After go-live there is a hypercare period before the service moves to steady-state operations.
It covers monitoring, service desk (L1–L3), incident and change management, patching and service reporting. Coverage hours, response targets and escalation paths are defined in your contract to match your operations — we don’t publish one-size-fits-all SLAs.
Used by businesses across Saudi Arabia and the region
Talk to us about ICT services
Tell us a little about your business in Saudi Arabia and what you need. We reply within 2 hours to set up a call.
What happens next
- 1We reply within 2 hours by phone, WhatsApp or email.
- 2A short call to understand your business and what you need.
- 3A written proposal with the scope, timeline and team.
Next step
Bring us the estate you have. We’ll map the one you need.
Start with a conversation with an engineer — about one site, one migration, or the whole estate.
- A conversation with an engineerWe listen to where the estate is today and what it needs to do next.
- A scoped proposal, in writingA survey or design plan with clear scope, assumptions and deliverables.
- You decideNo commitment until the plan makes sense to your team.
ICT services in Saudi Arabia
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For Saudi companies, hospitals, banks and government contractors that want networks, security, cloud and support run by one team instead of five vendors. In Riyadh and Jeddah the usual complaint is that nobody owns the whole chain from the cable in the wall to the workload in the cloud.
Designed around NCA controls
Network, access and logging designed around the NCA Essential Cybersecurity Controls, so your team starts from the structure auditors ask about.
Data that stays in the Kingdom
Systems laid out around the PDPL and SDAIA rules on where personal data lives, with Saudi hosting options for cloud workloads.
One team, many sites
Head office in Riyadh, branches in Jeddah, Dammam and Madinah on one plan, with engineers who can reach each site.
Arabic and English operations
Tickets, reports and handover documents in Arabic or English, matched to how your IT and management teams work.
How companies here use it
A hospital group in Riyadh
Segmented clinical and guest networks, monitored links between branches and a recovery plan for the patient systems.
A contractor in Jeddah
Site offices connected back to head office over secure links, with laptops, Wi-Fi and backups managed centrally.
A retail chain in Dammam
Store networks, POS connectivity, firewalls and a helpdesk for branch managers, run as one service.
Questions
Which ICT company is best for enterprises in Saudi Arabia?
Look for one that covers networks, security, cloud and support under one owner, works in Arabic and English, and can reach your branches. We can walk you through what we would take on and what we would leave to your team.
Can you design our network and security around NCA controls?
We design around the NCA Essential Cybersecurity Controls and help you prepare for assessments. The assessment itself is done by the relevant authority or your auditor.
Do you cover branches outside Riyadh and Jeddah?
Yes. We plan surveys and installs for branches across the Kingdom and agree the visit plan in the proposal.
What does an ICT project cost in Saudi Arabia?
It depends on the number of sites, users and systems. After a short call and a survey we send a written quote that lists each item.
Do you have an office in Saudi Arabia?
Yes. Our offices are in Riyadh and Jeddah, and we work with companies in every Saudi city, on site when a project needs it. We reply within 2 hours.
Where is our data stored?
FRESME is PDPL compliant and runs its own servers in Saudi Arabia, so your data can stay in the Kingdom.